1. Introduction
The Community Expert (“we,” “us,” or “our”) operates the website located at communityexpertsites.com (the “Site”). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use that information, and the choices available to you.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with these practices, please do not use the Site.
This policy is effective as of May 25, 2026.
2. Information We Collect
We collect two categories of information:
Information you provide voluntarily. When you fill out a contact, inquiry, or lead capture form on the Site, you may provide us with your name, email address, and phone number. We only collect what you choose to submit.
Usage data collected automatically. When you visit the Site, we automatically receive certain technical information through Google Analytics 4 (described in Section 4). This includes your IP address (anonymized by Google), the pages you visit, the time you spend on the Site, your browser type, device type, and general geographic region. This data is collected via cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries you submit through our contact and lead capture forms
- To send you information about our services when you have requested it
- To understand how visitors use the Site so we can improve its content and performance
- To analyze aggregate usage trends through Google Analytics
We do not use your information for automated decision-making or profiling.
4. Google Analytics
This Site uses Google Analytics 4 (Measurement ID: G-K16Y9WRLXF), a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect and report information about how visitors use the Site. The data collected is transmitted to and stored by Google on servers in the United States.
Google Analytics collects information such as the pages you visit, the duration of your visit, your approximate geographic location (derived from your IP address), your device and browser type, and how you arrived at the Site. Google may use this data in accordance with its own privacy policy.
For more information on how Google uses data collected through Analytics, please review Google’s Privacy Policy.
You can opt out of Google Analytics tracking in either of the following ways:
- Install the Google Analytics Opt-out Browser Add-on, which prevents Google Analytics from collecting information about your visits
- Adjust your browser settings to block or delete cookies (see Section 6 below)
5. Calendly
Our Site includes a link to schedule a demo call via Calendly, a third-party scheduling service. When you click “Book a Demo” and interact with the Calendly booking flow, you are using Calendly’s platform. Any information you provide to Calendly during the booking process — such as your name, email address, and appointment preferences — is subject to Calendly’s Privacy Policy. We encourage you to review their policy before booking.
6. Cookies
Cookies are small text files placed on your device when you visit a website. This Site uses cookies primarily for analytics purposes through Google Analytics 4. These cookies allow us to recognize your browser across sessions and gather aggregate information about Site usage.
We do not use cookies for advertising, retargeting, or cross-site tracking beyond what Google Analytics provides by default.
You can control cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Note that blocking analytics cookies will not affect your ability to use the Site, but it will prevent us from improving it based on usage data. Refer to your browser’s help documentation for instructions on managing cookies.
7. Data Sharing
We do not sell your personal information to third parties. We do not rent or trade your personal information. The only third parties that may receive your data are service providers that help us operate the Site:
- Google Analytics — receives anonymized usage data as described in Section 4
- Calendly — receives booking information you provide directly to their platform as described in Section 5
We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government request.
8. Your Rights
General rights. You may contact us at any time to request access to the personal information we hold about you, to request that we correct inaccurate information, or to request that we delete your information. To do so, email us at hello@communityexpertsites.com.
California residents. If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information, subject to certain exceptions
- The right to opt out of the sale of your personal information — note that we do not sell personal information
- The right not to be discriminated against for exercising your CCPA rights
To submit a request under the CCPA, contact us at hello@communityexpertsites.com. We will respond within 45 days of receiving a verifiable request.
9. Data Retention
We retain form submission data (name, email, phone) for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case you follow up. If you request deletion, we will remove your information from our records promptly.
Google Analytics retains data in accordance with the retention settings configured in our Analytics account and Google’s standard data retention policies. For more information, see Google’s Privacy Policy.
10. Security
We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Our Site is served over HTTPS, and access to form submission data is restricted.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to avoid sharing sensitive personal or financial information through website contact forms.
11. Children’s Privacy
The Site and our services are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at hello@communityexpertsites.com and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact
If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights described above, please contact us:
- Email: hello@communityexpertsites.com
- Mailing address: The Community Expert, San Antonio, TX 78257